Introduction

lycoranoveth ("we," "us," or "our") operates lycoranoveth.world and provides financial platform services to business teams across Canada. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our platform:

• Contact information including name, email address, phone number, and business address
• Professional information such as job title, company name, and industry sector
• Account credentials and authentication information
• Financial information necessary for service delivery and compliance
• Communication records including emails, chat logs, and support tickets

Technical Information

Our systems automatically collect certain technical data to improve service quality:

• IP address, browser type, and operating system information
• Device identifiers and connection data
• Usage patterns, session duration, and feature interaction data
• Location data based on IP address for service optimization

How We Use Your Information

We use collected information for legitimate business purposes outlined below:

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist in platform operations, including cloud hosting, payment processing, and customer support systems. These providers are bound by strict confidentiality agreements and may only use your information to provide services on our behalf.

Legal Requirements

We may disclose information when required by law, court order, or government regulation. This includes compliance with tax reporting requirements and anti-money laundering regulations applicable to financial services in Canada.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Employee training on privacy and security best practices
• Secure data centers with physical access controls

Despite our security efforts, no system is completely immune to breaches. We maintain an incident response plan and will notify affected users within 72 hours of discovering any significant data breach, as required by Canadian privacy law.

Your Privacy Rights

Under Canadian privacy legislation, you have several important rights regarding your personal information:

To exercise these rights, please contact our privacy team using the information provided below. We will respond to your request within 30 days and may require identity verification before processing your request.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary based on the type of information:

• Account information: Retained for the duration of your account plus 7 years for tax and regulatory compliance
• Transaction records: Retained for 7 years as required by Canadian financial regulations
• Communication logs: Retained for 3 years for quality assurance and dispute resolution
• Technical data: Anonymized after 2 years or deleted upon account closure

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.

International Data Transfers

While we primarily store and process data within Canada, some of our service providers may be located outside Canada. When we transfer personal information internationally, we ensure adequate protection through:

• Contractual safeguards requiring equivalent privacy protection
• Certification under recognized privacy frameworks
• Adequacy decisions recognizing similar privacy standards

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze platform performance. We use:

• Essential cookies required for basic platform functionality
• Analytics cookies to understand user behavior and improve our services
• Preference cookies to remember your settings and customizations

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notification and prominent website notices at least 30 days before taking effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.